← Help center · Virtual numbers

How to choose a virtual number for your business

Use this checklist.

1. Where are your customers? Pick a number from that country or city.
2. What type? Local for trust, toll-free for free calls, mobile for texting.
3. Voice, SMS or both? Check what is included.
4. Where should calls go? A mobile, an app or an office phone.
5. Do you need a second number? Many businesses keep sales and support apart.
6. Paperwork: some countries need an address or ID. Have it ready.
7. Monthly cost and call rates: check forwarding costs to your destination.

After you order

Your number appears in your client area. Set the forwarding destination, then test by calling it.

Learn more in what is a virtual number. Choose yours on the numbers page, or ask for a quote for many numbers.

More in Virtual numbers

• What is a virtual phone number?
• How call forwarding works on a virtual number
• Local, mobile and toll-free numbers: what is the difference?
• Can I receive SMS codes on a virtual number?

Still stuck? Open a support ticket.