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How to set up business email in Outlook or on your phone
You need the mailbox address and password you created in the panel.
Settings
| Username | your full email address |
| Incoming (IMAP) server | mail.yourdomain.com, port 993, SSL/TLS |
| Outgoing (SMTP) server | mail.yourdomain.com, port 465 (SSL) or 587 (STARTTLS) |
| Authentication | required for both |
Use the exact server name from your welcome email if it is different.
Steps
- Open your mail app and choose Add account → Other / IMAP.
- Enter the address and password.
- Enter the incoming and outgoing server details above.
- Save and send a test email.
Not working?
- Check the password and that you typed the full address as username.
- Make sure your domain's MX records point to the right server.
- Open a ticket with a screenshot of the error.
More in Email
- What is email hosting and why not use a free address for business?
- SPF, DKIM and DMARC explained in simple words
Still stuck? Open a support ticket.