← Blog · 17 Sep 2026

How to Connect to RDP from Windows, Mac, Android and iPhone

You need the IP address, username and password from your client area.

Windows

Press Start, type mstsc, enter the IP, click Connect, enter the username and password.

macOS

Install Windows App / Microsoft Remote Desktop from the App Store, add a PC with the IP, add your user account, double click to connect.

Android and iPhone

Install Microsoft Remote Desktop, tap + → Add PC, enter details.

Common errors

• Cannot connect: check the IP, your internet, and that your IP is allowed in the firewall.
• Credentials rejected: type the username exactly, with no extra spaces.
• Session ends: the session limit or a reboot; reconnect.

Still stuck? Open a ticket with a screenshot of the error.